Client Care Pack
Client Care for Salons is a downloadable comprehensive guide written for salon owners and salon managers. This downloadable pack looks at areas such as salon reception, salon image, client feedback, client consultation and retailing, the guide covers all of the areas that contribute to customer loyalty.
There are over 36,000 hairdressing salons in the UK, all competing with each other to attract clients and keep them. You need to use all means possible to ensure that your business not only attracts new clients but that you also retain clients. How often do you share your knowledge with all of your staff, especially new members? Use this guide as an aid to staff training to ensure that your team all understand the concept of client care and implement it.
Also included in the guide are facts, salon case studies, staff training activities, example questionnaires, business health checks plus many more forms and activities, all aimed at assisting you to improve the profitability of your salon and build customer loyalty.
The Client Care for Salons pack will help you:
· Build Customer loyalty
· Improve profitability
· Build your business and keep your clients
· Increase client attraction and retention
All the support materials you need in a downloadable file